Returns & Exchanges

We want you to be fully satisfied with your collection, which is why we offer a 30-day return window for items in their original, unopened condition. Please note that once the factory seal is broken or the internal collectible components are accessed, items are no longer eligible for return.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and a clear photo of the unopened item to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Secure Packaging

  Carefully pack the album or merchandise in its original shipping box with protective bubble wrap to prevent any corner damage during transit.

• 3.
  Ship the Item

  Affix the provided return label to the package and drop it off at any authorized carrier location, ensuring you retain the tracking receipt for your records.

• 4.
  Inspection and Refund

  Once our warehouse team verifies the item remains sealed and undamaged, your refund will be processed back to your original payment method within 5-7 business days.